Shipping policy
Effective Date: 22.05.2024
Welcome to Marvellous Minifigures! We are committed to delivering your order as efficiently and quickly as possible. Please read our shipping policy carefully to understand our shipping practices and procedures.
Shipping Destinations
Marvellous Minifigures ships to the following destinations:
- Domestic (within Great Britain)
- International (selected countries worldwide)
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. If you have any questions about shipping to a specific location, please contact us at marvellousminifigures@mail.com.
Customs, Duties, and Taxes
Marvellous Minifigures is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Issues
Marvellous Minifigures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Missing or Delayed Shipments
If your shipment is delayed or goes missing, please contact us via our Contact Us page, or send an email with your order number to marvellousminifigures@mail.com. We will work with the carrier to locate your package and update you on the status.
Returns and Exchanges
For information on returns and exchanges, please visit our Return Policy.
Contact Us
If you have any questions or need further assistance, please contact our customer service team:
- Email: marvellousminifigures@mail.com
- Business Hours: 8am-8pm
Thank you for choosing Marvellous Minifigures! We appreciate your business and are committed to providing you with the best possible service.